General Information
1
Please select which Quest Apartment you stayed:
2
Your Name:  
3
E-mail Address:  
4
Which one of the following best describes the primary purpose of your stay?
 
5
Please mention Reservation Number:
(As mentioned in the survey request email, only by inputting
  this number, you will be put in the lucky prize draw.)


6 digit numeric only

   
Booking Process
Excellent
Good
Average
Poor
 
6
Time taken to respond to your enquiry
 
7
Knowledge and efficiency of the reservation team
 
Quest
Arrival
Excellent
Good
Average
Poor
 
8
Warmth with which you were greeted upon arrival
 
9
Friendliness and helpfulness of the reception team
 
10
Information provided about your accommodation and property services
 
11
Overall satisfaction with the check-in process
 
Stay
Excellent
Good
Average
Poor
 
12
Cleanliness of the apartment bedroom
 
13
Cleanliness of apartment bathroom
 
14
Cleanliness of kitchen & utensils provided
 
15
Overall satisfaction with your accommodation
 
Departure
Excellent
Good
Average
Poor
 
16
Speed and efficiency of check-out process
 
17
Accuracy of charges on your bill
 
18
Overall satisfaction with the check out process
 
Staff & Management
19
Please state name of any team member who
provided you with outstanding service

[50 Chars Max]
20
Did you encounter any problem(s) during your stay
(Including maintenance)
 
21
If you have any additional comments about your stay that would be helpful to the management or team, pleIf you have any additional comments about your stay that would be helpful to the management or team, please share with us.